Do you receive lots of email contacts from your website contact form? When you start receiving a certain amount of email, you begin wondering if there’s an easier way to manage all the email than just having it all dump into your inbox. One simple but effective change you can make is to have your emails automatically categorized based on what type of contact they are.
For example, if you receive both sales and support contacts, or if you have an upcoming show or product that might generate contacts you want to respond to more quickly, the easy solution is to add another field to your contact form. In addition to entering their email address and a message, visitors could give you more information… like a radio button with the labels “Sales” and “Support”, or a drop-down select box with the names of upcoming shows. Contactize allows you to add these custom contact form fields easily. In fact, Contactize allows you to add as many text, radio, select or checkbox fields as you like. This allows you to gather all sorts of specific information from your visitors.
Then (and this is where the powerful part comes in) you can add rules to your email client to handle these emails differently. For example, you could use GMail’s filter feature to tag email messages that have your form field words in them–or to even move them to another folder.
Contactize makes it easy to manage large volumes of contacts by customizing your email contacts in coordination with your email program.
Stay tuned for more tips on how to use Contactize with your website!
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